Knowledge Base Index
The knowledgebase is organized into different categories, please select a category that you are interested in.


POS Inventory   (13)

  • Taking Inventory with the MT2070 Scanner
  • Print a report of search results from Edit Vendor Products
  • How to Use a Laptop for Off-Site Sales

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  • Hardware/Printing   (10)

  • Troubleshooting Issues with the Standard Cutting Table Solution (old model)
  • Cutting table solution with MT2070 Scanner not working in Bluetooth Mode
  • Changing margins on HTML reports

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  • Classes   (2)

  • How to Refund Class Fees
  • How to Cancel Classes Due to Low Enrollment

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  • Serialized Sales/Inventory   (3)

  • How to Sell A Serialized Item
  • How to start a Repair for a Serialized Item you sold previously
  • How to Add Serialized Inventory

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  • Error Messages   (9)

  • Unable to Open Printer Port
  • Can't enter barcode or part# on Order screen
  • "Unable to Save" Error message when trying to save a report

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  • JMM Emailer   (4)

  • Error Wrong Username or Password after change Email Password
  • How to Setup the JMM Emailer
  • Emailer stopped working with Qwest

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  • Custom SQL Queries   (19)

  • Inventory Report with FIFO Cost
  • How to delete all specials from Inventory -> Edit Specials
  • Class Waiting List Report

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  • Accounts/Layaways   (5)

  • How to Charge a Sale to a Store Charge Account
  • How to create a store credit without collecting money
  • How to Cancel a POS Layaway for a Serialized Item

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  • Repairs   (0)

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    Reports   (17)

  • How to Create a List of Inactive Customers
  • Changing font size for HTML reports
  • Exporting email addresses from TRS

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  • Installation   (9)

  • Does TRS run under Windows 10
  • How to Change out a TRS Server or TRS Client computer running TRS11
  • How to run TRS on Multiple Computers

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  • POS Procedures   (12)

  • Does TRS have the ability for Integrated Chip card (EMV) processing
  • How to Fix a “Flipped” Point of Sale Screen
  • How to Create a Price Adjustment Refund

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  • Quickbooks Conduit   (2)

  • How to Move Money from Drawers to Bank Account in QuickBooks
  • How to get a Report showing the Total of Orders send to Quickbooks

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  • Latest Knowledge Base Articles: Date Added

  • Does TRS run under Windows 10
  • January 10, 2015
  • Does TRS have the ability for Integrated Chip card (EMV) processing
  • January 03, 2015
  • How to Move Money from Drawers to Bank Account in QuickBooks
  • January 31, 2015
  • How to Fix a “Flipped” Point of Sale Screen
  • January 05, 2015
  • How to Charge a Sale to a Store Charge Account
  • January 28, 2014