KB Articles ( 4 ):
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How to create a store credit without collecting money
This article describes how to create a customer store credit account for promotions, prizes or other non-sale reasons.... [More]
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How to Cancel a POS Layaway for a Serialized Item
This article describes how to take a serialized item (such as a sewing machine or vacuum) off layaway and refund any payments that have been made. The steps described in this article only apply to layaways for serialized sales set up by using the Put on Layaway button on the POS screen.... [More]
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How to Cancel a Deposit/Layaway from the Sales Screen
This article describes how to take a serialized item (such as a sewing machine or vacuum) off layaway and refund any payments that have been made. The steps described in this article only apply to serialized items that were put on layaway using the Take Deposit button on the Sales screen.... [More]
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How to do layaways for Serialized Items
Although TRS has several ways of processing a layaway, the following knowledge base article describes the way I find to be the easiest and is the way I describe how to do it to TRS users. This article assumes you have read the Accounts / Layaways chapter in the TRS10 user manual.
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