JMM Emailer : How to Setup the JMM Emailer

Knowledge Base Article

How to Setup the JMM Emailer

This article will describe how to download, install and setup the JMM Emailer.
Before installing the JMM Emailer you need to call you internet service provider (ISP) and/or email provider and ask them the following?
What is the SMTP Server (Outbound Email Server)?
What port number does the SMTP Server Use?
Do outbound emails require authentication?
If yes, then find out what the username and password is.
Does the SMTP server require Encryption?
If yes, is it SSL or TLS?
If you have not already downloaded the JMM Emailer you will need to go to our web site at www.jmmsoftware.com then click on Support and then click on the Customer Only Login area. The username is your Customer ID number and if the password has not been changed it will be the zip code of your store. If you receive a message that says password is not correct then use the following link for a knowledge base article that describes how to reset your password:
http://www.jmmsoftware.com/kb/5-6.html
Next you need to install the emailer. Double click on the file that you downloaded from the JMM Web Site and if using TRS10 accept the default prompts. If you are using a version earlier then 10 then during the install there are two places where it will say TRS10, change those to the version your are using.
Once it is installed you need to run the emailer to enter the settings. Click on Start then point to All Programs then Point to Total Retail Solution 10 (or the version that you are using) then point to Email Suite and click on the JMM Emailer. You will get a message that says the settings need to be entered click on Yes to enter the settings.
In the SMTP box type in the information you obtained above from your ISP or email provider
Type in the name you want the email to come from
Type in the email address you want the email to come from
Type in the email address you want to use for testing purposes
Set Email Send Speed should be No Delay
Reconnect Every, type in 1
If your email provider said that they require authentication then click on My service DOES require authentication and type in the username and password.
If they said that the SMTP port number is 25 then your done click on OK.
You can try to send a test email now.
If they said that the SMTP port number was something other then 25 then click on Advanced Settings and where it says "Use this Port for outgoing Emails", type in the number they gave you.
If they said that the SMTP server requires Encryption then down near the bottom put a dot next to the type of encryption they said is required.
You can click on OK and then try to send a test email.

Article Details

Date Created May 29, 2009

Author Robert Pirone

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© Copyright JMM Software, Inc.
http://www.jmmsoftware.com/

How to Setup the JMM Emailer
This article will describe how to download, install and setup the JMM Emailer. Before installing the JMM Emailer you need to call you internet service provider (ISP) and/or email provider and ask them the following? What is the SMTP Server (Outbound Email Server)? What port number does the SMTP Server Use? Do outbound emails require authentication? If yes, then find out what the username and password is. Does the SMTP server require Encryption? If yes, is it SSL or TLS? If you have not already downloaded the JMM Emailer you will need to go to our web site at www.jmmsoftware.com then click on Support and then click on the Customer Only Login area. The username is your Customer ID number and if the password has not been changed it will be the zip code of your store. If you receive a message that says password is not correct then use the following link for a knowledge base article that describes how to reset your password: http://www.jmmsoftware.com/kb/5-6.html Next you need to install the emailer. Double click on the file that you downloaded from the JMM Web Site and if using TRS10 accept the default prompts. If you are using a version earlier then 10 then during the install there are two places where it will say TRS10, change those to the version your are using. Once it is installed you need to run the emailer to enter the settings. Click on Start then point to All Programs then Point to Total Retail Solution 10 (or the version that you are using) then point to Email Suite and click on the JMM Emailer. You will get a message that says the settings need to be entered click on Yes to enter the settings. In the SMTP box type in the information you obtained above from your ISP or email provider Type in the name you want the email to come from Type in the email address you want the email to come from Type in the email address you want to use for testing purposes Set Email Send Speed should be No Delay Reconnect Every, type in 1 If your email provider said that they require authentication then click on My service DOES require authentication and type in the username and password. If they said that the SMTP port number is 25 then your done click on OK. You can try to send a test email now. If they said that the SMTP port number was something other then 25 then click on Advanced Settings and where it says "Use this Port for outgoing Emails", type in the number they gave you. If they said that the SMTP server requires Encryption then down near the bottom put a dot next to the type of encryption they said is required. You can click on OK and then try to send a test email.
Article Details
Date Created	May 29, 2009
Author	Robert Pirone
Article Options	[e-Mail this Article] [Print this Article] [Bookmark Article]
© Copyright JMM Software, Inc. http://www.jmmsoftware.com/