Knowledge Base Article

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Can't enter barcode or part# on Order screen

After importing a screen layout or using screen designer, entering or scanning a barcode number or part number will no longer work to enter an item into an order.

Use the following procedure to fix this issue:

1) Go into Edit->Screen Designer->Edit Properties.
2) Click the + sign next to "Orders".
3) Scroll down and highlight "OrderEnterButton".
4) On the right hand side of the screen, make sure that the "Visible" checkbox is CHECKED.
5) Click "Ok", then answer "Yes" when asked "Permanently save changes?".


Article Details
Date Created August 28, 2009
Author Joe Martinez
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